AAI_2025_Capstone_Chronicles_Combined

‭ResolveAI‬

‭Shrivastava, A. (2025, January 24).‬ ‭What are agentic workflows? A Guide for Business‬ ‭Process Automation‬ ‭. Moveworks.‬ ‭https://www.moveworks.com/us/en/resources/blog/what-is-agentic-workflows-in-ai‬

‭Team, K. (n.d.).‬ ‭Keras Documentation: LSTM Layer‬ ‭.‬ ‭https://keras.io/api/layers/recurrent_layers/lstm/‬

‭Tobias Bueck. (2025). Customer IT Support - Ticket Dataset [Data set]. Kaggle.‬ ‭https://doi.org/10.34740/KAGGLE/DSV/10667702‬ ‭Zhou, C., Sun, C., Liu, Z., & Francis. (2015).‬ ‭A C-LSTM‬‭Neural Network for Text‬ ‭Classification‬ ‭. ArXiv.org. https://arxiv.org/abs/1511.08630‬ ‭Zhou, P., Qi, Z., Zheng, S., Xu, J., Bao, H., & Xu, B. (2016).‬ ‭Text Classification Improved‬ ‭by Integrating Bidirectional LSTM with Two-dimensional Max Pooling‬ ‭. ArXiv.org.‬ ‭https://arxiv.org/abs/1611.06639‬

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