2025_EML Capstone Projects

13

Mentor Link Solutions: A Hybrid Mentorship and Knowledge Retention Model

Financial Feasibility

This program is extremely fiscally responsible and should be financially feasible for most

organizations. Other than consulting fees, this program primarily relies on internal resources and low

cost digital tools that may already be a part of an organization's existing IT infrastructure. The primary

cost for an organization is time, which includes mentorship hours, content creation, and initial training.

We expect measurable returns to offset the investment within one to two quarters, depending on the

organization’s size and turnover rate. Combine the low cost with industry data that suggests

enhancements to documentation and mentorship lead to productivity increases of more than 5-10%,

shortens onboarding, reduces rework, and improves employee retention, the solution is extremely

financially feasible. Since the goal is to turn over the program to the organization after completion of the

phased project, it becomes significantly less expensive than other external training programs and

consulting packages.

Decision-Making Frameworks

We used a SWOT analysis and an Impact-Effort Matrix as decision-making frameworks to

evaluate and compare our prospective solutions. The results of the SWOT analysis are presented in

Table 3, and the results of the Impact-Effort Matrix are shown in Table 4.

Table 3

SWOT Analysis Table

Solution

Strengths

Weaknesses

Opportunities

Threats

Mentorship

Builds culture and trust; fast learning Scalable, accessible anytime, and less costly to maintain

Time-intensive; relies on mentor availability Lacks human guidance; lower adoption without support

Leadership growth, stronger engagement Long-term reuse reduces rework

Mentor burnout; inconsistent quality Underutilization, outdated, or disorganized content

Knowledge Tool