2025_EML Capstone Projects

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that data shared between systems was accurate and timely, thereby reducing the chances of inventory discrepancies. Following integration, training and user engagement became essential. Comprehensive training sessions were conducted for end-users, including nurses, pharmacists, and inventory management staff. Training materials, including manuals and instructional videos, were developed to support user onboarding, and feedback from these sessions was used to refine system functionality before the full rollout. The go-live and support phase marked the official launch of SIMS. After thorough testing and user training, the system was piloted in a single department before expanding hospital-wide. Support teams were available to troubleshoot issues and assist users during the transition period, ensuring that any problems were promptly addressed (Desai et al., 2024). Finally, a post implementation review was conducted to assess the effectiveness of the implementation, which included gathering feedback from users and monitoring system performance during the initial operational phases. To evaluate the effectiveness of the SIMS implementation, several predefined KPIs were established. One of the primary metrics was the inventory turnover rate , which was to be improved by 15%. This metric evaluates the rate at which inventory is sold and replenished over a specified period. Monitoring turnover rates after implementation helps determine whether the system facilitates more effective inventory management. Another critical KPI was the stockout rate , with a targeted reduction of 20%. Tracking stockout incidents measures the effectiveness of the system in managing supply levels and ensuring that critical medications and supplies are readily available. Additionally, the project aimed to decrease the order fulfillment time by 30%, reflecting the efficiency of the inventory management process.

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