2025_EML Capstone Projects

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outweighed these challenges. Its seamless integration into Trek’s current digital infrastructure made it a

highly feasible and cost-effective option.

The third proposed solution, a centralized packaging and shipping station, aimed to optimize

logistics by reducing unnecessary movements, improving inventory control, and enhancing cross-facility

support. However, this approach introduced additional shipping costs of $16 – $20 per package,

potentially impacting profit margins and customer retention. Furthermore, facility limitations and

fluctuating inventory demand posed significant risks to long-term sustainability.

After evaluating all three alternatives, digital intake form standardization emerged as the most

practical and effective solution. This option aligned with Trek’s long -term goals by offering cost

efficiency, scalability, and seamless integration with existing systems. Unlike the inventory management

system, which required substantial investment, or the centralized shipping station, which introduced

financial risks, digital intake standardization provided an immediate and low-cost improvement to

vendor communication and service efficiency. While minor resistance to change and training

requirements were anticipated, the overall benefits far outweigh these challenges. By implementing this

solution, Trek Bicycle Corporation can enhance operational efficiency, streamline vendor management,

and achieve long-term service improvements with minimal disruption.

Risk and Change Management

The risk management strategies focused on identifying and prioritizing potential risks to the

project. The overall goal of our approach was to minimize the likelihood of the project failing from

operational risks. The several risks that would significantly impact the project success were employee

resistance to change, system integration, vendor adaption, and costly project delays. Ultimately, the

project manager and scrum master would monitor the development and soft launch of the project to

provide technical support. The original strategy was to provide individual training for each location