2025_EML Capstone Projects
23
Mentor Link Solutions: A Hybrid Mentorship and Knowledge Retention Model
organization would see tremendous benefit from features such as tagging, searchability, and integration
with a wider array of collaboration platforms. The NASA Knowledge Management Toolkit provides a
strong model for improving the tool throughout the implementation life cycle (Insight, 2024).
7. Future Enhancements
Once adequate iteration has occurred, the program should be expanded to include additional
methods for capturing tacit knowledge that goes beyond traditional mentorship and documentation.
This may include extensive video libraries. Interactive job walkthroughs with virtual reality, or AI
supported tagging to aid in discovering documentation.
An additional enhancement would be to explore how to conduct mentorship and knowledge
retention in remote or hybrid work environments, given the changes in information flow compared to
in-person workplaces.
Conclusion
This capstone project addressed a significant challenge in engineering organizations: the loss of
institutional knowledge due to workforce transitions. By designing a hybrid mentorship and knowledge
retention program, we created a scalable solution that integrates human-centered learning with
accessible documentation. Our feasibility analysis demonstrated strong technical, operational, and
financial viability, and our implementation plan offered a phased approach adaptable to organizations of
varying sizes. Survey data and literature review confirmed that structured mentorship improves
onboarding and productivity, while embedded documentation practices support long-term retention of
tacit knowledge. The result is a sustainable model that not only preserves critical expertise but also
strengthens professional development, collaboration, and agility within engineering teams. Going
forward, this solution provides a consulting-ready framework that can evolve with emerging
technologies and workforce needs.
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