Copley Library Annual Report 2021-2022

Copley Library: Evolving After the Pandemic Surge WE’RE BACK! COPLEY AND THE TEAM SURVIVED THE PANDEMIC. Our biggest challenge was opening a newly renovated library during the first global pandemic in over a hundred years. Indeed, after three years of planning, it was disconcerting to open a building with university-wide Covid restrictions

that limited seating capacity, required all users to wear a mask, and stipulated a strict no food or drinks policy. The university’s restrictions were challenging for both students and library staff. But Fall 2022 has brought normalcy back to campus, and students have emerged from their Covid malaise. Once again, Copley Library is buzzing with students. It is wonderful to have students roaming the building, and they have found their favorite spaces throughout the library, from the desks in the Camino stacks to the Journals Reading Room to Copley Lounge or the Mother Hill Reading Room. The strangest Copley endemic trend is that students do not talk in the areas designed for collaboration on the ground floor. After being enclosed with family members for months, students may seek solace in the library. Recent library articles report that students

favor quiet study over collaborative spaces. I’m glad we included space in the new facility to support both collaborative and individualized study. In this annual report, you’ll read about how Digital USD, our institutional repository, assisted the University Archivist with answering research questions when our collection was stored-off campus during the pandemic. Copley also moved workshops online, and attendance has increased. We will continue to offer some workshops virtually. The Reference librarians used Springshare’s 24/7 national chat reference service. It became popular for librarians teaching synchronously to record an instruction session for students to view asynchronously later. However, the collection development model flipped from print books to electronic resources, including Associated Students’ switch to BibliU’s e-textbooks. DVDs are gone, and streaming media is the new medium. Our involvement with open access collection development initiatives is growing. Delivering books curbside throughout Covid was popular, but the return to campus ended this service. Users prefer to pick up their books in the library. Hiring librarians with specialized skills has become difficult in California, possibly related to Covid fallout. We’ve returned to in-person meetings to foster discussion, but occasional virtual meetings happen. The pandemic brought management issues, such as equity and hybrid schedules, to the forefront. For many academic libraries, hybrid work schedules further exacerbated the distinction between staff and librarians. I tried to avoid inequitable treatment among employees by developing a remote work policy for librarians and staff. Ensuring a remote work option for our remarkable staff is essential. The biggest lesson I learned during the pandemic is students, not books give meaning to Copley. With the Covid numbers lower, the library’s gate count is up. Our new group study rooms are filled daily with students collaborating on assignments and projects. It’s a delightful sight to see and exemplifies why library personnel love working in academic libraries. It’s all about the students. Theresa S. Byrd DEAN OF THE UNIVERSITY LIBRARY

2021-22 ANNUAL REPORT 1