Copley Connects - Spring 2017

New, an ITS Help Desk at Copley Library!

Copley Library has partnered with Information Technology Services to pilot a program offering ITS Help Desk assistance in Copley Library. Help Desk services are now available at the Copley Library Access Services Desk from 3 p.m. – 9 p.m. Monday through Thursday.

complicated issues and the staff at Copley’s Help Desk can initiate request for assistance with things such as virus and spyware removal, hard-drive and Operating System installation and mobile device screen repair.

The ITS HelpDesk can help students, faculty and staff working late on the west side of campus with a variety network and software related issues including software installation, wi-fi and web portal access, as well as assistance with USD email and printing. ITS also offers assistance with more

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