Alcalá View 1994 10.5

A newsletter for the employees of the University of San Diego View

February 1994, Vol. 10, Issue 5

Brooks Helps USD Build for Tomorrow b)' Michael R. Haskins There's a lo t of constructi on go ing on at USO these days, but not necessarily the type that requires bu lldoze rs and jackhammers. Instead, the university is qu ietly bui lding for the future - often in ways that are, at fi rst glance , inv isible . One of the enginee rs of this building boom is Fred Brooks, USO's vice pres ident fo r finance and administra tion. And hi s jobs are numerous. Bui lding bridges to the com- mun ity. Bu ild ing relat ionships among departments that often must share li mited resources. Bu ilding new sources of fund ing in touah economic times. And, mos t impor- "' tant, bu ilding a secure financial found ation to ca rry USO into the nex t century. "The encl fun ct ion of the university bud - ge t process has to be to develop priorities for the long- term hea lth of the schoo l," says Brooks, who jo ined USO in August 1992 and supervi ses fin ance and accounting as well as phys ica l plant, human resources, public safety and university services such as pr in ting, purchas ing and the bookstore. "Un iversities need to th ink in the long te rm; otherwise we're no t go ing to survive. " The top priority for USO, Brooks acids, is to become mo re effi c ient. "We're go ing to go through the same kind of rethinking that industry has gone through," he says. "That does n't mean that we're go ing to go out and slash the work fo rce , but it does mean that we have to lea rn to use our resources better at every level of the un ive rsity. " Like any good builder, Brooks is starting with the bas ics, including using the skills and capabilities the university already has ava ilable. He po ints out, for examp le , th.at n1.any of the academi c depa rtments - such as business or sc ience - could eas il y put

Pax Christi Prayer Group Begin the new year by doing something to bring peace to our world . Through- out the second semester, a Pax Christi prayer group will meet Tuesdays from 7:15- 8:30 p.m. , Founders 151 . Along with prayer, there will be discussions on topics involving peacemaking and non-violence. For more infor- mation , contact Sister Irene Cullen, RSCJ, (ext. 2265) or practical theology graduate student Jackie Fix (435-6781 ) The Manchester Child Development Center will be sponsoring a bake sale in front of the Hahn University Center on Feb. 23 from 1 O a.m. to 1 p.m. Please stop by and help support their efforts. Bible Study USD community Bible study will resume meeting Wednesdays, noon to 1 p.m., in UC 220. All USD employ- ees and graduate students are encouraged to attend this all-faith Bible study. SEA Strands Note from Project Sate- house to everyone who donated items at Christmas : 'Thank you so much tor your thoughtful and generous donation of everything from clothes and food to bedding and household goods. Otten , the women and children who come here arrive with little or nothing, so it's always appre- ciated when someone in the (Continued on page four) evenings. Bake Sale

Fred Brooks the ir skills to work in so lving some of the practi ca l pro blems faced by the university. Other bas ics include the need to reth ink h ow funding is rece ived and d istributed. Brooks acknowledges the need for alterna- tive sources of income and resources, such as resea rch grants, but also cautions that fin an - c ial tracleoffs must be made in ord er to int rodu ce new capabi li t ies and programs. "We're go ing to be forced to make cho ic- es that we have not been fo rced to make before," he says. "I don't see that as a short- term phenomenon. The yea rs of clouble- dioit increases in tuition are pretty much t, over with." Tuition is not the onl y source of fund ing which can no longe r carry as much of the load. With the end of the Educat ion for a New Age capital campaign - which Brooks characteri zed as a "phenomena l success" - and a st ill-flagg ing Ca liforn ia economy, the uni ve rsity is faced with diffi cult cho ices when it comes to finances. Perhaps fo remost among those cho ices is the dec ision to redirec t some opera ting fund s to financ ial aid. Brooks described the reac tion of the USO community to that move as "sympathetic," no ting that finan- c ial realit ies - such as the federal govern- (Continued on /Jage three)

West Finds New Pathways to Success b)' Michael R. Haskins

Benefit Briefs

The California Casualty group is happy to announce rate rollbacks and rate ad- justments. Employees in- sured by California Casualty between 11 /8/88 and 11 /7/89 may be eligible for a premi- um refund . In addition, cur- rent rates will be adjusted, in some cases as much as 20 percent. Contact your local California Casualty office for complete information. Tuition remission policy clar- ification: Self-supporting pro- grams such as graduate career programs, continuing education and summer camps are not covered by tuition remission . Except for summer Guadalajara and summer law foreign pro- grams , study abroad or away from campus is not eligible for tuition remission. Financial aid and law finan- cial aid deadlines for the aca- demic year 1994-95 are just around the corner. Full-time students eligible for financial aid mL..3t file before the appropriate 1994 deadline. Full-time students applying for admission in 1994-95, who meet aid eligibility re- quirements, must file before the appropriate deadlines this spring . Tuition remission benefits may be affected if the full-time student is eligi- ble for aid and does not file . It is still too early to know if summer tuition remission bene- fits will be available. Watch the mail in April for complete information and instructions. Benefits are awarded based on priority as described in the tuition remission policy. Medical/dental membership service numbers: PruCare, 457-4337; Kaiser, 528-9687; PruNetwork, 279-2411 ; Fortis, (800) 800-2000, ext. 4211; Western, (800) 992- 3366. Employees who changed health plans during open enrollment should have their membership cards by the end of January. Please contact the appropriate mem- bership service office if you do not receive one by then . - Vicki Coscia

If you've eve r led a tour group of yo ung girls into the Grand Canyon and spent a week teaching them how to ge t along in the wilderness, you've ce rta inly ea rned the right to ca ll yo urse lf a qua lifi ed guide. Diane West has achi eved th is fea t not once, but scores of times. G uiding people through difficult situa- ti ons comes naturally to Wes t, however. From the numerous fi eld trips to the Gra nd Canyon with the G irl Scouts, to her work as a credit counse lor, to her current role as sec- retary to the ass istant and assoc iate deans of arts and sc iences, she acts as the ex peri - enced na viga tor, helping others reach the ir goa ls and des tinations. O f course, you can 't he lp people make their own journey until you' ve trave led ex tensive ly yourse lf. West, runner-up fo r the Emp loyee of the Year Award presented at las t summer's S taff Employee Apprec iation Picni c, has a history of chal- lenging herse lf to break new ground. For instance , after her youngest child started schoo l fu ll-time , West dec ided to pursue caree r goa ls that might have seemed unattainable to someone with little prev ious work experience. But despite her short resume, she landed a job with the Morris Plan Co. , a Californi a savings and loan . "The manage r of the branch rea lly h ad to talk hard to ge t approva l to hire me, because they rea lly didn't know what they were ge tting," West recalls. "But he to ld me, 'Your people ski lls wil l take you fa r. "' And indeed they have. Wes t quickly worked her way from te ller to branch man- age r, then left to open a new branch fo r another bank. She then worked fo r fiv e years in what she calls "one of the most rewarding jobs I have ever had," as a coun- se lor for Consumer Cred it Counse lors, help- ing people find the ir way out of fin anc ial trouble. Wes t began work for USO in May 1989 in the loans co llection office, but a short time later moved to the dean's office , where she continues to put her people skills to good use. "Whether student, faculty member, or staff, Diane finds a way to accommodate everyone in a way that not only sa tisfi es the ir request but leaves them fee ling good about the ir interact ions with our office,"

Diane West, runner-u/J for las t )'Car 's Staff Em/Jlo)'ee of the Year Award. wro te Assoc iate Dean Betsy Winters and Ass istant Dean Mitch Malachowski in the ir letter nominating Wes t fo r Employee of the Year. "She is a natu ra l leader who continually generates ideas for improv ing whatever she is invo lved in ." Invo lvement neve r has been a problem for West. She re luctantly gave up her pos i- tion with the G irl Scouts to make time to pursue a degree in soc iology, but then took on two more ass ignments: co-pres ident of the Staff Emp loyees Assoc iation and safety committee member. O ff-campus, she pur- sues hobbies as eclec tic as pa inting and backpacking. And a lthough th.i s might seem li ke too much for some people, West sees the ab ility to help as more than enough compensa tion for her time. "I can't go in with the attitude that I'm go ing to change the world," West says of her work with the SEA. "But if I can be there just one time and he lp someone who's no t happy with their situation, then maybe I can make a difference. " No matter what the challenge, Wes t seems to find a way through. Winters and Malachowski noted in the ir nominating let- ter that "it was clea r from day one that Diane had the ta lent , dedi ca tion , ini tiati ve and tempe rament to successfu ll y nav iga te th ro ugh the comp lex iti es of her job. " But when you've guided as many people as Diane Wes t has , finding your own way is second nature.

Department of the Month Public Safety

Training Trac.ks A series of one-hour lunch- time workshops on fiscal fit- ness will begin on Jan. 27 with an introduction to finan- cial planning . President Clinton's new tax bill will be discussed Feb. 9. Invest- ments will be the topic on Feb. 28, and the March 18 meeting will cover estate planning . You may attend any or all of the sessions. Call ext. 4594 for reservations. On Feb. 17, a workshop on effective communication skills will be offered from noon to 1 p.m. A three-part series on parenting skills will begin on March 9 and continue for three consecutive Wednes- days during the lunch hour. This series will include com- munication skills for parents, alternatives to nagging , how to give a time-out and getting along with your teen . Regi- ster for any of these pro- grams by calling ext. 4594. Watch for upcoming pro- grams on child safety, well- ness and holistic medicine. Remember to check the human resources bulletin board for current activities and programs. - Calista Frank Passages Birth A boy, Troy Francis, to Jacqueline Genovese, pub- lications, and her husband Ronnie Adkins, on Jan . 8. Marriage Eric Wildman, accounting and finance , and Dorothy Haddow, registrar's office, were wed on Dec . 18. Deaths General George W. Hickman Jr. , former acting dean and professor emeritus of the School of Law, in December. Thomas Stewart, father of Shawna Stewart, human resources workplace literary manager, in December. Paul E. Hansen , father-in- law of Donald McGraw, associ- ate provost, in December. Laura and Don McGraw write: "We and our family (Continued on page four)

1. Where is your department loca ted? The pub li c safety departmen t comp rises two d iv isio ns, the un i- ve rsity po li ce depa rtme nt and th e park ing se rv ices depa rtme nt. T h e un ive rsity po lice de part- ment is loca ted o n the N o rth Perimete r Road , just north o f Camino H a ll, and is o pen 24 h o urs a day, seve n days a week. Pa rking se rv ices is loca ted in Mah er H a ll , room 106. 2 . What are the functions of

Public safety staff includes (left to right) Armando Gonzalez , Joanne Miller, Robert Brown , Molly Landi , Arlene Wcei

Trebes and Lonnie Turner.

your department?

4. H ow has your department changed

O ur primary func t io n is the protect io n of life a nd prope rty. W e respond to a ll types o f eme rgen c ies, p rov ide a safe e nv ironment and edu ca te th e camp us community abo ut campus safe ty and c rime preventio n. O ur func ti o ns a lso inc lude: escort se rv ices; secu-

over the past 10 years?

Ou r departmen t h as ch anged in ma ny ways, including n umbe r o f person n e l as we ll as scope o f responsib il ity. O ur o ffi cers a re be tte r tra ined and bette r eq ui pped to pe rform the ir jobs. O ur o ffi cers a re com- mitted to the uni versity, the de partment and th e ir jo b. We also have th e tech ni - ca l equipmen t to h elp us figh t the n eve r- end ing spira l of crime. 5. What is the one thing you would like the campus commun ity to know about your department and its func- tions? W e a re p ri maril y a service-orien ted department, as is clea r from the large n umbe r of serv ice ca lls answered yea rly. We will neve r sto p c rime comp le te ly, but if th e e n tire campus commun ity becomes in volved in crime p reventi o n, we ca n make U SO a c rim in al-unfriend ly campu s. Brooks ( Continued from /Jage one) men t's move from grants to loans and th e re la t ive ly sma ll size o f USD's endowment - make such ch anges inev ita ble. "T he so lu t io n can 't be to not le t people come h ere if they can't affo rd it," h e says. The bes t solut io n fo r any build ing pro- ject is ca reful plan n ing, an d a la rge pa rt of Broo ks' fo rmula depe nds o n th e invo lve- ment of th e enti re un ive rsity communi ty. "It's no t a situation whe re any on e pe r- son or se t o f persons has the a bil ity to make the dec isio ns like this," he says. "We h ave to figure o ut these answe rs toge th er. "

The /n iblic safety overnight shift includes (left to right) Al Sutlicl<, James Salton, Chris La'O, Robert Romo and Marvin Martz. rity fo r un ive rsity eve n ts; patro l se rv ices; crimina l inves t iga t io ns; en fo rcement of pa rki ng ru les and regulat io ns; o pe ratio n o f the unive rsit y t ram; a nd o peratio n o f t he uni versity switch board o n even ings, week- ends and h o lidays. W e a lso issue park ing permits as we ll as fac ulty, staff and st ud en t ID cards. 3. What is the biggest challenge your department faces? Ensuring the safety and security of U SO studen ts, fac ulty, staff and visitors as we ll as

the secur ity o f a ll un ive rsity asse ts, and ble nd ing a ll of these ingred ients into an en v ironme nt th a t en h ances th e academ ic m iss io n o f t he un iversity.

Valentine Memories Are Made Of This The pathways to true love are as nwner- ous as the stars above. As a spec ial Valentine's Day treat, some of our USO co- workers shared the circumstances under which they met their mates. Fo r La Verne Hanscom of church rela- tions, it was less a case of love at first sight than it was a second chance. "I actually met my husband when I worked as his secretary, but it wasn't until about five years after I had left for a better-paying position that our romance came about," she says. "Early one morning, I was standing on a corner waiting for a bus to take me to work. I had spent the night with my grandmother and so was in an area where I would no t o rdinarily have been. Frank spotted me when he had to stop his car for a red light. He tried to attract my attention by honking the horn. When I didn't respond , he opened the window and yelled out my nickname. Then I pa id attenti on. "He was on the way to the airport, where he was headed out of town on a business trip. He asked if he could call me for dinner when he returned. He did - and we were married about a year and a half later." Jeff Jones of the counseling center didn't have to wait for his spouse, however. He knew she was the one right away. "My wife, Cindy, and I met a long time ago, back when we were high school sophomores," he says. "It was the first day of class, and I was already seated in my geometry class, when in walked a stunning blond with a big smile and a friend ly attitude. Gradually we got to know each other, and I made a point of say- ing hi whenever I saw her on campus. "Because I was very shy, I wasn't sure of where I stood with Cindy o r what to do nex t. Fortunate ly, C indy did. On Oct. 12, 1973, after I played in the JV football game, t UniversiLy of 8an Oiefp

SEA Strands (Continued from page one) community cares. A warm thank you from all of us at Project Safehouse." Another trip to Laughlin , Nev., is scheduled. A turn- around trip on Saturday, March 19, and a weekend trip Friday-Sunday, March 25-27. A flier will be forthcoming , so watch your mail! Vons certificates (scrip) are being sold at the Hahn University Center's ticket win- dow. By using this scrip, which is redeemable dollar for dollar at Vons, you donate to the staff children 's scholar- ship fund at the Manchester Family Child Development Center. All staff interested in partic- ipating in graduation: Come to the undergraduate gradua- tion usher squad meeting , Feb. 22 at noon in Serra Faculty/Staff Lounge. Hot dog sales will resume Feb. 23 in front of the Hahn University Center. - Lillian Flynn and Lynette Layne Passages (Continued from page three) wish to thank the USO com- munity for the extraordinary outpouring of sympathy cards and comments concerning our recent loss. It was deeply gratifying to discover such a high level of thoughtfulness." Alcala View Vol. 10, Issue 5 Editor: Jacqueline Genovese Contributing Editors: Michael Haskins and Trisha Ratledge Production and Design: Judy Williamson Photography: Michael Haskins Alcala View is published monthly (except January) by the publications and human resources offices. The news- letter is distributed to all USO employees.

I was hanging around with the guys when word came through the grapev ine that C indy was look ing for me. My heart stood still. Cou ld this be true? ls this some kind of joke? I hadn't told anyone of my fee lings for C indy. As I stood frozen with doubt, fea r and confusion, C indy made her way through the crowd to find me sta ring aim- lessly out on the football field . I came back to my senses when she ca lled my name, and we escaped the teas ing of my jea lous team- mates by head ing into the bleachers to watch the varsity team play. I don't remem- ber a thing about the football game we watched. My only memories are the rush of first love, the cold autumn night a ir, a shared hot chocolate, sec retly holding hands and cudd ling aga inst the co ld . "We continued to date steadily though high school and attended UCSD together. During our senio r year, 1 proposed to C ind y. We married the next summer, in 1980." Unlike Jeff, Bridget Ingram of the child development center only had one chance to meet her future husband, a chance she almost missed. "Having rece ntly graduated and landed a new job, I was pretty immersed in work and had no time or interest in a soc ial life," she says. "I never went out and loa thed the club scene. One night, my best fri end tricked me into getting out of the house by saying we were going to go out for a bite to ea t. I agreed, but only if we would be back in one hour. The next thing I knew, we we re enter- ing a local dance club! I protested, but went inside. The minute I walked in the door, a handsome man (my future husband, Walter) approached me and asked me to dance. I hes itated, but thought, 'Why not? !' We danced together the entire night and could no t be separated fo r a minute. "The rest, as they say, is history. We 've spent the last nine years together, and we'll hopefully have at least a good SO left!"

Office of Pub li cati ons Maher Hall 274

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