2025_EML Capstone Projects

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Table 6 - Digital Intake Form Planned Releases and Features

Features at Launch - v1.0 Standardized Intake Forms & Digital Form Processing*

DOTS integration

Vendor Parts/Inventory/Supply integration*

Features in v1.1

Customer-facing Status and tracking portal

Features in v1.2

Point of Sale Device Integration

Features in v1.3 Shipping integration with FedEx/UPS/USPS Note: * depicts features that meet the Minimum Viable Product (MVP).

Table 7 - Revamped Employee Training Plan

Training Phase Event

Description

Time

Stakeholders

Introduction

Kick-off

Communicate the need and goals

2 hrs

All employees

Phase 1

Personnel

Select key personnel

1 hrs

Managers & Project Team

Phase 2

Preparation

Organize workspace for implementation In-depth walkthrough of systems features

8 hrs

All employees

Phase 3

System Overview

8 hrs

Selected Personnel & Managers Selected Personnel & Project Team Selected Vendors and Trek employees

Phase 4

Practice

Hands-on training and rehearsals

8 hrs

Phase 5

Live Kickoff

Vendor and Trek Session pilot testing

4 hrs

Phase 6

Improvement

Identify flaws and troubleshoot issues

48 hrs

Key employees

Phase 7

Review

Provide feedback and help desk support

2 hrs

Key employees